Support

Questions, bugs or ideas? Email coolapplabs0@gmail.com.

Rep counting

My push-ups aren't counted

• Stand the phone on the floor about 1 m (3 ft) to your side, so your arm and shoulder are in view.
• Start at the top with straight arms, then lower until your elbows bend and push all the way back up.
• Make sure the room is well lit and you're the only person in view.
• If Ember says "Go lower", the rep was too shallow to count.

Blocking

Apps aren't locked

Open Scrollburn › Blocked apps and check that Screen Time access is allowed and at least one app is picked. Blocking also pauses while you have earned time left.

"Earn time" on the lock screen does nothing

Scrollburn opens your workout through a notification, so allow notifications for Scrollburn in Settings › Notifications.

How do I stop blocking completely?

Remove all apps in Scrollburn › Blocked apps, or turn off Scrollburn's access in Settings › Screen Time. Deleting the app also removes all blocks.

Subscriptions

How do I cancel?

Go to Settings › [your name] › Subscriptions › Scrollburn Pro. Cancel at least 24 hours before the renewal date to avoid being charged. You keep Pro until the end of the period you paid for.

I paid but don't have Pro

In Scrollburn, open Settings › Restore purchases while signed in with the Apple ID you paid with.

Refunds

Payments go through Apple, so refunds are handled by Apple at reportaproblem.apple.com.

Privacy

Your camera feed, onboarding answers and blocked apps stay on your iPhone. Anonymous usage statistics and crash reports can be turned off in Settings › Share usage data. Read the full Privacy Policy.